I’m getting a security warning from Symantec Endpoint Protection when I visit the Long Term Rentals section on Kijiji.
As soon as I navigate to that category, my antivirus blocks a script from:
[link has been hiden]
The warning says: “Malicious Site Blocked”
This domain (aroundwhoever.com) is not a Kijiji domain and is flagged as malicious. It appears to be a third-party script being loaded on that page. This happens every time I try to access the Long Term Rentals section.
Just wanted to flag this so the team can investigate and remove whatever is injecting that script. Thanks!
Hi @Trish, welcome to Community Connect! Thank you for bringing this issue to our attention. I’m responding here publicly so that other users experiencing the same thing can find this solution.
What you are experiencing is actually not originating from Kijiji. Instead, it is highly likely that your computer or browser has been impacted by spyware or malware, which can accidentally be downloaded when visiting external sites with low security configurations.
To help you get this sorted out safely, I will follow up with a quick guide on how to scan and clean your device.
How to Delete Spywares and Malware from your computer.
Step 1: Disconnect from the Internet
Before doing anything else, pull the Ethernet plug or turn off Wi-Fi.
Why: Some malware communicates with a remote server to download more viruses, steal data, or block security software from downloading updates. Isolating the computer stops the damage from spreading.
Step 2: Enter Safe Mode
Safe Mode loads only the bare minimum files and drivers needed for Windows or macOS to run. This often prevents malware from automatically launching when the computer turns on.
For Windows 10 / 11:
Hold the Shift key while clicking Restart in the Start Menu.
Go to Troubleshoot > Advanced Options > Startup Settings > Restart.
Upon reboot, press 4 or F4 to enable Safe Mode.
For Mac (Intel-based): Restart and immediately press and hold the Shift key until the login window appears.
For Mac (Apple Silicon / M1/M2/M3): Shut down. Press and hold the power button until the startup options appear, select the startup disk, hold Shift, and click Continue in Safe Mode.
Step 3: Delete Temporary Files
Malware often hides its setup files in temporary folders. Cleaning these out can delete parts of the malware outright and will speed up your antivirus scan.
Windows: Search for Disk Cleanup in the Start Menu, select your main drive (usually C:), check the box for Temporary Files, and click Clean up system files.
Mac: Open Finder, click Go > Go to Folder…, type ~/Library/Caches, and move the files inside to the Trash (then empty the Trash).
Step 4: Scan with Targeted Malware Removers
Do not rely on just one antivirus program. Standard antivirus looks for traditional viruses, while specialized anti-malware software is better at hunting down sneaky spyware, adware, and trojans.
Note: Since you are offline, you may need to download these tools onto a clean computer, save them to a USB flash drive, and plug them into the infected computer.
Run a Malware Scanner: Download and run Malwarebytes (the free version is excellent for a one-time clean). Run a threat scan to find and quarantine malicious software.
Run an Adware/Spyware Tool: Run a tool like AdwCleaner (by Malwarebytes) specifically designed to destroy aggressive browser hijackers, toolbars, and adware.
Run Your Native Antivirus: Once the specialized tools are done, run a full system scan using Windows Security (Windows Defender) or your premium antivirus software.
Step 5: Clean Up Web Browsers
Spyware and adware love to live inside browser extensions to track your keystrokes and inject advertisements.
Check Extensions: Open your browser’s settings and look at your installed extensions/add-ons. Remove anything you do not 100% recognize.
Reset the Browser: If your homepage is stuck on a weird search engine, use the browser’s “Reset Settings to Default” feature to wipe away deep-seated hijackers.
Step 6: Verify Startup Programs
Make sure the malware didn’t schedule itself to boot up next time you start the computer normally.
Windows: Press Ctrl + Shift + Esc to open the Task Manager, click the Startup tab (or startup apps icon), and look for any unusual programs. Right-click and select Disable on anything suspicious.
Mac: Go to System Settings > General > Login Items and remove unknown applications from opening at login.
Step 7: Post-Clean Security Check
Once the scans come back clean, reconnect to the internet and take these final preventative steps:
Update Everything: Run Windows Update or macOS Software Update immediately. Outdated operating systems have security holes that malware uses to get back in.
Change Your Passwords: If you had spyware on your machine, assume your passwords may have been logged. Change passwords for your email, bank accounts, and main profiles from a clean device or after you are certain the PC is clean.
Note: Since you are offline, you may need to download these tools onto a clean computer, save them to a USB flash drive, and plug them into the infected computer.