How to Reset your Password

Forgot Your Password?

If you’ve forgotten your password, you can reset it in just a few steps.

Reset Your Password

  1. Click Sign In at the top of the page.
  2. Select Forgot your password?
  3. Follow the on-screen instructions to request a password reset email.
  4. Open the email and click the password reset link.
  5. Create and confirm your new password.

Important Information

  • Password reset links are valid for 15 minutes.
  • If your reset link expires, simply submit a new password reset request.
  • For security reasons, password reset links can only be used once.

Didn’t Receive the Password Reset Email?

If you don’t see the email within a few minutes:

  • Check your spam, junk, promotions, or other email folders.
  • Ensure emails from @kijiji.ca are not blocked by your email provider.
  • Add Kijiji to your safe sender list.
  • Check any firewall, security, or filtering settings that may prevent emails from being delivered.

Forgot Password