I am having trouble, my ad and conversations wont load
Hi @Tricia
Are you still experiencing this issue?
I reviewed your account and can see that you were able to respond to all of your recent inquiries, so everything appears to be working normally on our end.
If you’re using the Kijiji app, please delete and reinstall it to ensure you’re using the latest version.
If you’re using a web browser, please clear your browser’s cookies and cache, then sign in again.
If the issue persists, please let us know what device and browser you’re using, and we’ll be happy to investigate further.
Hi Hassan, has Kijiji removed “sent messages” folder?
It doesn’t make much sense. When I send a message, it does not create a new chat in my messages section. I have no idea who I have or have not already message when replying to ads.
Hi @Alex9
The messages you’re sending are to professional/business accounts. For these types of ads, Kijiji does not use the messaging system.
For these types of accounts, messages are handled by email only and do not appear in your Kijiji Messages inbox.
If you’re communicating with a professional seller or employer, please continue the conversation using the contact method provided in their email response.
You can learn more here:
https://community.kijiji.ca/t/sending-receiving-messages/161
Hi Hassan,
Okay I understand, thank you for clarifying.
I think the fact that the user doesn’t know if they’ve already messaged a particular business is a flaw in the user experience.
If Kijiji isn’t going to track via the inbox feature, they should certainly implement an alert when you press “message” again that alerts you if you have already responded to any given posting.