My account is restricted

I am sorry to hear you are experiencing some account issues Masoud, I can certainly look into the cause. I will send you a DM to provide you with further details.

Thank you for your patience Andrei, it seems the account was placed on a security hold due to you used an unsecured browser when attempting to login to Kijiji. The security hold has been released, however please make sure to update the browser to the latest version to prevent this from occurring again.

I am sorry to hear you are experiencing some issues posting with us Petrovic, I can certainly look into what is causing the issue. I will send you a DM, so we can proceed with the troubleshooting process.

I also have a restricted account for “unusual activity”. Help!

I am sorry to hear you are experiencing some account issues Lisa, I can certainly look into it, I am going to send a DM, so we can go through the troubleshooting process.

I am sorry to hear you are experiencing some account issues Ethan, I can certainly look into what is causing the restriction. I will send you a DM, so we can start the troubleshooting process.

Best Regards,

Rob

I am sorry to hear you are experiencing some issues, thanks for letting me now, I will look into what is causing the posting issue. I will send you a DM, so we can begin the troubleshooting process.

Hello same for me

I am simply trying to post my apartment for rent and it always says that I am restricted or that something went wrong !

Could you please help me ?

I am looking for assistance unlocking my account. Can I please be contacted? Thank you :slight_smile:

Hello, I can’t seem to post something I want to sell, the post doesn’t publish and it says to contact cusomter service. And now my account is restricted? Can you please help? Thank you

Hello! I am unable to log in; it says “connection restricted.” Could you please help me? I want to post an ad.

I am sorry to hear you are experiencing some account issues Genevieve, I will certainly look into the cause. I will send you a DM to proceed with the account troubleshooting.

I’m sorry to hear you are experiencing some account issues Stephanie, we will have to do an account review to determine what is caused the account to be locked out. I will send you a DM to begin the process.

Thank you for bringing this to our attention Nadia, I am going to DM you, so to begin the troubleshooting process.

Hello, I can’t seem to post something I want to sell, the post doesn’t publish and it says to contact cusomter service. And now my account is restricted? Can you please help? Thank you

Hi @Alicia1

I’ve sent you a private message with more information about your account

@Hassan please resend the message thank you

Hi Kijiji Team,

Longtime user of Kijiji, big fan. Recently my account has been restricted and I cannot login. I tried to change my password and all of a sudden I do not have access to my account.

@Rob @Hassan How can we resolve this?

Thank you!
Pauly

I am very sorry for the confusion the account issue may have caused you Pauly. Unfortunately we encountered some technical difficulties with the account itself, causing the account to be placed on a temporary hold. Our System Support team worked hard to get this issue resolved and I am pleased to inform you they came up with a solution and you will now be able to post.

Hello,

I am unsure as to why my account has been restricted. I am hoping to have this issue resolved soon. I need to upload a listing and am unable to.