Hi @Sharon1
I’ve sent you a private message with more information about your account
@Hassan or @Rob – I’ve tried all the troubleshooting steps listed but the issue persists. Please help.
I am sorry to hear you are experiencing some issues posting with us Gordon, I can certainly look into the cause. Can you provide me further details regarding the inability to post on Kijiji? Are you encountering some type of error message when you attempt to post? Were you attempting to post through the Kijiji Desktop site or through the Kijiji Mobile App?
Same as all the other folks (why is this so common??) using mobile app, first post, no red or missing fields, can’t post my listing due to error: Something went wrong. We were not able to update this listing. Please try again
Thank you for very much for getting back to me and letting me know Gordon. I understand the posting issues persists on both the Kijiji Desktop site and the Kijiji Mobile App. Are you by any chance using some type of VPN or currently attempting to post while outside of Canada? Are you using some type of ad blocker installed on your device?
Hello, I am having the same issue. It looks like I have filled out the required fields but still get a “something went wrong” message.
I am sorry to hear you are experiencing some posting issues Jordan, I can certainly look into it. I will send you a DM, so we can start the troubleshooting process.
Hi
I keep getting the same message:
Something went wrong! We were not able to update this listing.
I cant seem to make any sort of post and have checked all the suggested items.
I am sorry to hear you are experiencing some account issues Pegath, I can certainly look into it, I will send you a DM, so we can begin the troubleshooting process.
Hello Kijiji Support Team,
I am having an issue with my account. Whenever I create a new listing, it gets removed shortly after posting, and my ads are not appearing properly in search results.
I have tried posting again, but the same issue keeps happening. Could you please check my account and let me know if there is any restriction or technical issue causing this problem?
Thank you for your help.
Unfortunately the reason you are unable to post is due to you are encountering our Out Of Country filters that prevents postings from outside of Canada or through a VPN.
So if you are currently outside of Canada, you will be able to post, as soon as you are back within Canada. If you are on a VPN, please disable the VPN, prior to signing into Kijiji.
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Hi, I’m having issues posting a listing. I’ve filled out the entire ad but when it comes to post I get an error saying “There was an issue posting your ad, please contact Customer Service.”
Thanks.
I am sorry to hear you are experiencing some account account issues Sebastian, I can certainly help you troubleshoot, I have gone ahead and sent you a DM, so we can proceed with the troubleshooting process.
Hi Rob, I’m not seeing any DMs.
Have you received my follow up DM Sebastian? Let me know?
No luck… tried on my laptop and on my phone… unable to post anything…
Unfortunately Lisamarie, it seems that you are encountering our Out Of Country filters that prevents access to Kijiji while outside of Canada or using a VPN. So if I may ask? Are you currently outside of Canada or using a VPN when you attempt to access Kijiji?
Hi Mods,
Trying to post an item to the furniture category and getting the “There was an issue posting your ad, please contact Customer Service.”
Tried all fixes, except the app. Please review my account and advise.
Thanks!
I’ve sent you a private message with more information about your account 