Contact information

Is there a number or email to contact Kijiji?

Hello Laurel, you have contacted Kijiji Community Connect, I can certainly answer any questions or concerns. Is there something I can assist you with today?

Yes please. I posted an add but it’s still in inactive for the last 24 hrs even the I made the edit that kijiji said to do

Thank you for letting me know Laurel, I have found the posting in question. I will send you a DM to discuss the reason why the ad is currently on a temporary hold and how to remove the hold on the ad.

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Ok thank you! I appreciate it

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i have a similar issue as the OP. Ad shows as active in dashboard and email confirmation received, but not visible publicly — ID 1741160711. Furthermore, i did not receive any notification as to what the problem might be. Please advise where i can find resolution to this issue. thank you.

I am sorry to hear you are experiencing some issues searching for your “Wanted” Posting Rolan, I will do my best to review the status of the posting.

Now I have ran a general search in the Wanted category and I can assure you, your posting appears right in the top of the search page within the Owen Sound/Kincardine location. So I would like to ask you Rolan, prior to searching for your ad, did you make sure to change the Offer Type filter from “I am offering” to “Wanted”? As this is required to be able to search for “wanted” ads in the Kijiji platform.

I have attached a link to my search criteria for you to review:

hi rob, attached is a screenshot of my platform which shows no option to filter ‘wanted’ ads.

below is my reply to your post which appears to be pending:

(attachments)

Thank you for getting backing to me, I can certainly guide you on how to switch the Offer Type Filter from “I am offering” to “Wanted” so you can search for your ad in the “Wanted” section.

First and foremost, all you need to do is search for your ad in like you normally would with the keyword search feature. Once the search results page appears, please click “All Filters”, and proceed to the “Offering Type” filter, please select the Wanted section instead of the default “I am offering” filter and this will provide you search results for all “wanted” ads in your location.

Best Regards,

Rob

thank you for your guidance… i can now see my ad. For what it’s worth, as feedback, i have been using kijiji for over a decade and i find this particular “feature” very counter-intuitive. In my view, by default, the search should list ALL ads matching the search criteria and THEN the ‘all filters’ should be used to refine the full search list to a short list. It’s my belief, without any proof, that the ‘wanted’ ads cannot be very effective if a user has to figure out that his/her searches are not complete, i.e. they do not return ALL post where the keywords appear. For example, i searched for ‘krono swiss’ and i was given an empty list. It was after i clicked ‘all filters’ and specified ‘wanted’, my listing appeared. This is very cumbersome. The search should return all post where a keyword appears irrespective of their classification… thanks again for sorting this issue out

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