I posted an ad and checked it in listings where I discovered the location link given on the ad is about 120 km off. How do I change this on a paid ad?
I am sorry to hear the ad posted with the incorrect mailing address/postal code Colin, I will do my best to assist you with this.
Now in regards to a mailing address change, unfortunately we are unable to do so, as we do not have the tools to do so. So what I can do for you, if you provide me with the Ad Id, I can delete the posting and fully refund the ad, so you can repost the ad under the correct category. Please let me know if you would like for me to go ahead with that?
It is a real estate ad so location will make a difference so yes it would be much appreciated if you could remove it.
Listing ID: 1741967680
Thanks
Colin
Sure that will not be a problem Colin, I can confirm with you, the ad has been removed and the full amount of $33.84 has been refunded back to the original form of payment. Please allow up to 3 business days for the refund to fully reflect.
Ok thank you for your time.
Much appreciated
Colin
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How can I change the adresss ?
Unfortunately Nandini, the only way to change an active ad’s mailing address is to delete the ad and repost the ad with the updated mailing address. I understand that you have some paid listings with us already Nandini, so what I can offer you is a prorated refund if the ad is deleted, so you can repost again.
If this is agreeable for you, please reply back to me with the Ad ID of the posting and I can proceed with the ad deletion and prorated refund.
#1741688421 is the ad id
Thank you for getting back to me and providing me with the Ad ID of the posting Nandini. The ad has been removed and you were provided a prorated refund of $21.41. Please allow up to 3 business days for the refund to fully reflect.