Cannot post ad, keeps telling me to contact Customer Service

Hi @Sara_Gharouni_Saffar

If your ticket listing isn’t appearing, one of the most common reasons is that it’s been placed on hold because it doesn’t include a clear image showing the original face value (purchase price) of the ticket.

For ticket listings in Ontario, this image is required as part of Kijiji’s Ticket Resale Policy. Once it’s added to your ad, it can be reviewed again by our moderation team.

You can learn more about the policy here:

If you continue to experience issues, let me know and I’ll be happy to send you a private message to look into your specific listing.

1 Like