Why Your Listing Location May Appear Incorrect & How to Fix It

Why Your Listing May Show the Wrong Location on Kijiji

In some cases, the location displayed on a listing may reflect the last location you selected while browsing or creating ads on Kijiji. This is expected behavior and not a system error.

Kijiji uses location-based settings to help organize listings by geography. Because of this, your browser or account session may temporarily retain previously used location preferences and apply them when you create a new listing.


Why This Happens

There are a few common reasons your listing location may appear incorrect:

  • Your browser may remember the last location you viewed
  • Your account session may default to a previously selected city or region
  • Location fields may auto-fill based on prior browsing activity
  • Listings are grouped by geographic regions using postal code and map data

In smaller communities, listings may also be grouped under the nearest major city or regional centre for search visibility.


User Responsibility

It is the user’s responsibility to carefully review and confirm the location before publishing a listing on Kijiji.

Before posting, always verify:

  • City or region
  • Postal code (if applicable)
  • Map pin location (if shown)

This ensures your listing appears in the correct local search results.


How to Fix an Incorrect Location

If your listing shows the wrong location, you can correct it using one of the following methods:

1. Edit Your Listing

Use the “Edit My Ad” option in your Kijiji account to:

  • Open your active listing
  • Update the location field
  • Save your changes

This is the fastest and preferred method.


2. Repost the Listing (if editing is not possible)

If the location field cannot be changed after posting:

  • Delete the existing listing
  • Create a new listing
  • Enter the correct location during setup

This ensures your ad is indexed properly in location-based search results.


Support Limitations

Customer Support for Kijiji is not able to manually edit or override listing locations on behalf of users.

This helps maintain consistency and accuracy across the platform’s location-based search system.


Additional Information

Kijiji organizes listings using a location-based structure tied to postal codes and mapped regions. Because of this:

  • Smaller towns may be grouped under nearby larger cities
  • Listings are displayed based on regional search relevance
  • Location accuracy depends on user selection during posting

For more help, refer to:


Summary

Incorrect listing locations are usually caused by saved browser preferences or user selection during posting—not system errors. Always verify location details before publishing, and edit or repost if corrections are needed.