Viewing Kijiji Users' Profiles

Viewing Kijiji User Profiles (Web and App)

Kijiji is a community marketplace where trust and transparency are important. User profiles help buyers and sellers better understand who they are interacting with throughout the transaction process.

Profiles are accessible across both web and mobile experiences and provide key information about user activity and engagement on the platform.


1. What You Can See on a User Profile

When viewing a Kijiji user profile, you may see the following information:

  • Display name or chosen nickname
  • Profile photo (if provided by the user)
  • Average response time
  • Account age (how long the user has been active on Kijiji)
  • Whether the user has active listings

App-Specific Profile Information

On the Kijiji mobile app, additional information may include:

  • Email verification status (if applicable)

2. How to View a User Profile on Kijiji.ca (Web)

You can view a user profile in the following ways:

From a Message Conversation

  • Open My Messages
  • Select a conversation
  • The user’s profile information will appear alongside the message thread

From a Listing Page

  • Click the user’s name on any ad detail page
  • You will be directed to their public profile information

3. How to View Your Own Profile on Kijiji.ca (Web)

Users can view their own profile as it appears to others:

  • Open the Navigation Menu (profile icon, “K” icon, or profile image)
  • Go to Account Settings
  • Select Edit Profile
  • Click View my profile

The profile preview reflects the public-facing version visible to other users.


4. How to Add a Profile Photo on Kijiji.ca (Web)

Adding a profile photo is optional but may help improve trust and engagement.

To add a photo:

  • Open Account Settings
  • Select Edit Profile
  • Click Upload Profile Photo
  • Select and upload an image
  • Adjust positioning as needed
  • Click Save

The updated photo will appear across your Kijiji profile and messaging interface.


5. How to Remove a Profile Photo on Kijiji.ca (Web)

To remove a profile photo:

  • Go to Edit Profile
  • Select Remove under the profile photo section

If changes do not appear immediately, refresh the page or ensure you are logged into the correct account.


6. Viewing Profiles in the Kijiji App

Viewing Your Own Profile (App)

  • Open the Kijiji app
  • Tap Profile

Your profile information displayed at the top of the screen reflects what other users can see.


7. Adding a Profile Photo (App)

To add a photo:

  • Open the Kijiji app
  • Tap Profile
  • Tap the plus icon under the profile image area
  • Select or capture a photo
  • Crop and confirm selection

8. Removing or Changing a Profile Photo (App)

Profile photos cannot be directly removed within the app interface. To remove a photo:

  • Log in to Kijiji via a web browser
  • Go to My Kijiji → Edit Profile
  • Select Remove Profile Photo

The change will sync across both web and app once updated.


9. Profile Photos and Trust

While optional, adding a profile photo may help improve:

  • User trust during transactions
  • Response rates and engagement
  • Overall profile credibility

However, profile photos are not mandatory and users may choose whether or not to include one.


Summary

Kijiji user profiles provide transparency by showing key account information such as response time, account age, and active listings. Profiles can be viewed from messages or listing pages, and users may optionally add a profile photo to help build trust within the marketplace.