I need some help regarding a seller’s listing that I was dealing with as a buyer. The ad has since been removed and now shows “No longer available” on Kijiji.
I would like to request a copy of the listing record (title, description, price, photos, and posting date) because I need it as evidence — I believe the transaction/listing is relevant to a dispute (possibly a scam/fraud situation).
I understand privacy requests go through “Privacy - Access Information,” so please let me know if I should also submit this via the contact form on the About page. I’d also like to report this seller if appropriate, so please direct me on the right process.
Because this is time-sensitive, could you please confirm receipt by direct message?
Thank you for reaching out to Kijiji Customer Support. We have received your inquiry regarding the removed listing for the “Alienware Area51 gaming laptop.”
To protect user privacy and maintain system integrity, our customer service team cannot access or provide historical listing records, photos, or transaction details that are no longer actively published on the live Kijiji platform.
If you suspect fraudulent activity or need to report the user, please use our official support channels:
Reporting the Seller: You can submit a safety report directly through Community Connect.
Law Enforcement Requests: If this issue involves an active police investigation or formal legal proceedings, local law enforcement authorities can request transaction and listing records directly through our dedicated law enforcement disclosure process.
Privacy Requests: For formal personal data requests, please follow the guidelines outlined on our Privacy Policy page under “Access Information.” Submitting the contact form on the About page is not required if you use the formal Privacy route.
We recommend retaining any personal communication, payment receipts, or off-platform messages you may have saved independently to assist with your dispute.