If you are having trouble logging into your Kijiji account due to an incorrect or forgotten password, you can securely reset it at any time. Follow this guide to request a password reset link and regain access to your account.
- Direct Reset Link: Kijiji Canada | Free local classifieds
Step-by-Step Instructions
Step 1: Request the Reset Email
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Open your web browser and go directly to the password recovery page: Kijiji Canada | Free local classifieds.
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Enter the exact email address you used to register your Kijiji account.
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Click the Submit or Reset Password button.
Step 2: Check Your Inbox
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Go to your email provider and look for a message from Kijiji with the subject line containing “Reset your Kijiji password” or “Password Reset Request.”
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Click the secure reset link inside that email. (Note: This link is time-sensitive for security reasons and will expire after a short period).
Step 3: Create a New Password
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Once the link opens a new Kijiji tab, type in your new password.
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Confirm the password by typing it a second time.
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Save your changes and try logging back into your account.
Troubleshooting: Didn’t Receive the Email?
If you submitted your email but haven’t received the password reset link after a few minutes, please check the following:
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Check Your Spam/Junk Folders: Automated emails can sometimes be misrouted by your email provider. Check your Spam, Junk, or Promotions tabs.
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Verify the Email Spelling: Double-check that you didn’t accidentally make a typo when entering your email address on the reset form.
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Account Sign-on Methods: Did you originally create your account using Google, Apple, or Facebook sign-on? If so, Kijiji does not store a standalone password for you. You will need to log in using that specific social media button instead of the standard email/password fields.
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Communication Preferences: If you previously opted out of all Kijiji communications or marketing emails, server-level filters might occasionally block transactional account emails. If you suspect this is the case, contact Community Support for assistance manually resetting your login.