Get answers to your questions on Kijiji
The Kijiji community forums now feature Discourse AI, a powerful built-in tool that allows you to chat directly with Kijiji’s AI to find answers without having to create a public topic.
The AI analyzes all public posts in this specific forum, enabling it to summarize long discussions, find precise troubleshooting steps, or instantly explain site rules.
Here is a step-by-step guide to opening a conversation and chatting with the forum’s AI assistant.
Step 1: Open the AI chat interface
Step 2: Start a conversation
Once the chat panel is open or after accessing the AI section:
Step 3: Enter your question and send it
Type your question naturally, as you would with a person. For best results, mention specific keywords related to the forum’s topic.
Example: “What are your tips for buying and selling in all securite?”
Example: “I can't find my post?”
Press Enter or click the send arrow. The AI will analyze the forum database and respond in real-time directly in the chat window.
How to ask a question in the Kijiji community:
Step 1: Access the homepage or a category
Before posting, it is recommended that you navigate to the specific category (e.g., General Discussion, Technical Support) where your post is most appropriate. This helps keep the forum well-organized.
Step 2: Click the “New Topic” button
Look toward the upper-right corner of the forum interface, just below the main navigation bar. You will see a button labeled + New Topic.
Note: If you do not see this button, ensure that you are logged in. Some forums also require you to read a few posts before being granted permission to create a new topic (this is part of Discourse’s automatic “trust level” system).
Step 3: Enter your title and select a category
Once you click the button, a drafting window will appear at the bottom of your screen.
Clear Title: Write a descriptive title so that other users understand exactly what your post is about.
Category: Click the category dropdown menu to place your post in the correct section.
Tags (optional): If the forum uses tags, you can add keywords to help others find your post.
Step 4: Write your post
Type your message in the large text area located to the left of the editor.
- The left panel is where you write and format your text.
- The right panel displays a real-time preview. It shows exactly what your post will look like once published.
You can use the toolbar at the top of the text area to make text bold, insert links, add bullet points, or upload images.
Step 5: Click “Create Topic”
Once you are satisfied with how your post looks in the preview, simply click the blue Create Topic button at the bottom left of the editor.
Your topic is now live, and other community members can start responding!
How to reply to a question:
Step 1: Open the topic and choose how to reply
When viewing a discussion thread, you have two ways to reply depending on who you want to address:
- Reply to the whole conversation: Scroll to the bottom of the page and click the large blue Reply button.
- To reply to a person in particular : Click on the small grey " Rply " button loc<ins:te at the bottom right of their post. Your reply will thus directly link to their. Note : this option may be hid<ins=en or unavailable for new level 1 users.
Step 2: Write your reply in the editor
Clicking “Reply” opens the post editor at the bottom of your screen.
Quote someone (optional): If you want to quote a specific phrase from another user, select the text with your mouse. A “Quote” button will appear above the text. Click it to automatically insert that content into your drafting area.
Write your reply: Type your response in the left panel. Keep an eye on the right panel to preview how your links, formatting, or bullet points will look.
Step 3: Click “Reply” to publish
Once your message is complete and verified in the preview, click the blue Reply button at the bottom left of the drafting window to publish your response live.
