Why did I receive a Kijiji email with a random mix of letters and numbers?
Some emails from Kijiji may appear to come from an address made up of random letters and numbers (for example: 32j19va6og5v0@rts.kijiji.ca). This is expected behavior and is part of Kijiji’s secure messaging system.
Why Kijiji uses randomized email addresses
Kijiji uses anonymized email addresses to protect users from:
- Spam and unsolicited messages
- Phishing and scam attempts
- Exposure of personal email addresses
- Fraudulent or off-platform communication attempts
Instead of showing a real user email address, Kijiji generates a unique, anonymous forwarding address for each conversation.
This allows users to communicate safely without revealing personal contact information.
How it works
When someone sends you a message through Kijiji:
- Their real email address is hidden
- A unique Kijiji forwarding address is created
- Your reply is automatically routed to the correct user
You do not need to interact with or save this address — it is handled entirely by Kijiji’s messaging system.
Why some emails show a normal email address
In some cases, such as:
- Job postings
- Business or dealer listings
a standard email address may be displayed instead of an anonymized one.
This allows employers or businesses to confirm identity and manage recruitment or customer communication more directly.
Important security warning: email blocking
Be careful when blocking senders in your email inbox.
Blocking a randomized address like @rts.kijiji.ca may unintentionally block all Kijiji system messages.
To avoid issues:
- Only block specific email addresses when necessary
- Do not block the full domain unless you intend to stop all Kijiji emails
Key takeaway
Randomized sender emails are a security feature, not a scam. They help keep your personal information private while allowing safe communication between users on Kijiji.