I can't access my account with active listings because it uses an old cancelled email address

My Kijiji Account Login Issues & Account Restrictions | Kijiji Help
1

Hello

I have been a member of this platform for many years, and I even was verified a few months ago. I never had trouble logging in until today, when it asked me to write down a code it sent to my old email address I previously used to register.

I desperately need to go into this account since I have a few active listings. If I can’t regain access to this account, the least that could be done is delete those listings, as I would not be able to reply to people if they send a message.

What can I do?

thanks

2

I’m sorry to hear you are experiencing some issues accessing your Kijiji account, I will send you a DM, so you can provide me with the account information.