How to Report an Ad on Kijiji
If you believe a listing may be a scam, spam, fraudulent advertisement, or a violation of Kijiji’s policies, you can report it directly from the ad page.
Using the built-in reporting tools helps ensure your report reaches the appropriate review team as quickly as possible.
Please do not report listings through community forums or discussion platforms. Reports submitted through the listing itself provide our Trust & Safety team with the information needed to investigate efficiently.
How to Report an Ad on Kijiji.ca
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Open the listing you would like to report.
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Scroll to the bottom of the ad page.
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Under the Listed By section, click Report Ad.
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Select the reason that best matches your concern.
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Add any relevant details in the Tell us more field.
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Submit your report.
How to Report an Ad in the Kijiji App
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Open the listing you would like to report.
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Scroll to the bottom of the listing.
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Tap Report Listing.
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Select the most appropriate reason.
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Add any additional details and submit your report.
What Happens After I Report an Ad?
When a report is submitted, it is reviewed by Kijiji’s Trust & Safety team.
Our review process may include information that is not publicly visible, such as account history, listing history, and technical data. As a result, an ad that appears suspicious may not necessarily violate Kijiji policies, while some policy violations may not be immediately visible to users.
If a violation is confirmed, appropriate action may be taken in accordance with Kijiji’s policies.
Tips for Submitting Effective Reports
Select the Most Accurate Reason
Choosing the correct reporting category helps our team review listings more efficiently.
For example, reporting spam as fraud may delay the investigation and affect prioritization.
Report Genuine Policy Violations
Please report listings only when you believe they violate Kijiji policies or applicable laws.
Listings that are unusual, unpopular, or priced differently than expected do not necessarily violate site rules.
Provide Helpful Details
If possible, include specific information about the issue you observed. Additional context can help our review team assess the report more quickly.
Reported by Mistake?
Don’t worry.
Listings are not automatically removed when they are reported. Reports are reviewed before enforcement action is taken.
Thank You
User reports play an important role in helping maintain a safe and trusted marketplace. Thank you for helping keep Kijiji safe for everyone.