Hello all!
Has anyone else been experiencing issues leaving reviews for their transactions?
The link I’ve received after a transaction doesn’t work and takes me to the my Kijiji page with no option for leaving a review.
I’ve email Kijiji support twice about this and it hasn’t been resolved yet.
Hi @Pietro_Siciliano welcome to our community forum! 
We are currently experiencing a technical issue that prevents users from leaving reviews on both our web platform and Kijiji mobile apps.
Our engineering team is actively working on a fix. We appreciate your patience and will provide an update as soon as it’s resolved.
Thanks for the update! Will I have the opportunity to still leave a review on my recent transactions after the issue’s been resolved?
That is a great suggestion! While I can’t guarantee or promise right now that those past review transactions will be retroactively available once the fix is live, I can definitely share this feedback with our product team so they know how important it is to our users.
I will be sure to update this thread as soon as we have a response from the team and a solution in place. Thanks again for your patience!
Hello @Pietro_Siciliano
I have some good news.
The review issue has been fixed.
Please log out of Kijiji and then log back in.
Then change all of your ads marked as sold back to active.
You then restart the review process by marking them as sold again.
Hello, and thanks for the update!
I don’t see my sold ads - they usually disappear after I’ve marked an ad as sold. Is there a way to find them?
@Pietro_Siciliano
Unfortunately, viewing deleted ads is not an option on the web version of Kijiji (www.kijiji.ca). However, you can easily find them in the Kijiji app! Just go to your Profile, tap Listings, and select the Sold tab
I tried going into the Sold tab of my listings in the app and there was nothing listed there.
Hi @Pietro_Siciliano
I have just sent you a personal message to see if you need any support putting your deleted ads back live.
In the meantime, I’ve published a new community wiki explaining the differences between closing ads on the desktop website versus the mobile app. It breaks down why web deletions require moderator help, while the app allows you to instantly bring an ad back live if a transaction falls through. You can review the full guide here:
Managing Deleted/Sold Ads: Web vs. Mobile App
Please check your inbox when you have a moment, and let me know how I can best assist you with your listings!
Hello Pietro.
If you let Admin know which ads you want to have restored - they can undelete them for you and then you can restart the review process.
As long as they have not expired or reached the end of their term we should be able to do this for you.
You will also have to give Admin your Email address so they can pull up your account.
Best of luck