Ad unable to post

Hello @JM_Carpentry

Thank you for reaching out and letting us know you have adjusted your device.

We sincerely apologize for the inconvenience you’ve experienced .

We understand how frustrating it can be when things don’t work as expected, and we appreciate your patience.

I’ve carefully reviewed your account and found that the cause of the problem blocking your access is now corrected.

  1. First make sure that your Kijiji Application and/or your Webbrowser are updated to the most current version.
    Many issues are caused by out of date software.

  2. Unfortunately, VPN connections can make it significantly more difficult for our systems to verify account activity and maintain the safety of the platform.
    As a result, some VPN connections may be restricted or may interfere with account access and functionality.
    Please disable this or use a device that does not have them installed if you continue to have issues.

  3. Log out of your Kijiji account

  4. Log back in

         NOTE:   If you are not able to log into Kijiji - power cycle your device - power off - power on Login.
    

    This will refresh your connection to Kijiji and give you the best chance for no problems when you log in.
    There are some issues which may not show up until you attempt to post or edit your first ad.
    If you run into any more problems or have any questions at all, don’t hesitate to contact us.

We’re here to help and want to make sure you’re completely satisfied with your Kijiji experience.

Please take a few moments to review our policies before your respond to or post and ad as they do change regularly to meet new conditions.

Thank you so much for your patience and for bringing this to our attention. We truly value you as a customer and appreciate your understanding.

If you have any more questions or concerns in the future, please don’t hesitate to contact us – we’re just a message away.