# \#issue **URL:** https://community.kijiji.ca/tag/issue/5.md [Latest](https://community.kijiji.ca/latest.md) · [Categories](https://community.kijiji.ca/categories.md) · [Tags](https://community.kijiji.ca/tags.md) --- ## [Posting issue](https://community.kijiji.ca/t/probleme-de-publication/12976)
**Author:** [@Rimy\_Meziani](https://community.kijiji.ca/u/Rimy_Meziani)\ **Replies:** 0\ **Last updated:** [October 27, 2026, 12:27am UTC](https://community.kijiji.ca/t/probleme-de-publication/12976 "2026-10-27T00:27:23Z")
Hello I have an issue with my posts. I subscribed to post ads on Kijiji and completed the payment, but my posts are still not going through. Please help me resolve this pr… --- ## [Cannot post any ads](https://community.kijiji.ca/t/cannot-post-any-ads/12477)
**Author:** [@Johnny4](https://community.kijiji.ca/u/Johnny4)\ **Replies:** 2\ **Last updated:** [October 27, 2026, 12:25am UTC](https://community.kijiji.ca/t/cannot-post-any-ads/12477 "2026-10-27T00:25:03Z")
Created a new user and attempted to post an ad. Tried from edge and Chrome, both are updated and tried from multiple computers. Constantly get unable to create ad. Hoping for resolution. Thanks in advance. --- ## [Unable to log in](https://community.kijiji.ca/t/unable-to-log-in/12812)
**Author:** [@t1mb0](https://community.kijiji.ca/u/t1mb0)\ **Replies:** 1\ **Last updated:** [October 25, 2026, 4:36pm UTC](https://community.kijiji.ca/t/unable-to-log-in/12812 "2026-10-25T16:36:04Z")
I logged out of my Kijiji account for the first time in a while and can’t get back in because I haven’t used the associated email address in years. Please help. --- ## [Can’t sign in it says signed out because of unusual activity](https://community.kijiji.ca/t/can-t-sign-in-it-says-signed-out-because-of-unusual-activity/1996)
**Author:** [@Whitney](https://community.kijiji.ca/u/Whitney)\ **Replies:** 124\ **Last updated:** [October 25, 2026, 3:05pm UTC](https://community.kijiji.ca/t/can-t-sign-in-it-says-signed-out-because-of-unusual-activity/1996 "2026-10-25T15:05:00Z")
Signing in on the website was automatically signing me out.Can’t sign in it says signed out because of unusual activity --- ## [my ad gets deleted right after I post it in cars category](https://community.kijiji.ca/t/my-ad-gets-deleted-right-after-i-post-it-in-cars-category/12572)
**Author:** [@Serj1](https://community.kijiji.ca/u/Serj1)\ **Replies:** 4\ **Last updated:** [October 23, 2026, 9:33pm UTC](https://community.kijiji.ca/t/my-ad-gets-deleted-right-after-i-post-it-in-cars-category/12572 "2026-10-23T21:33:51Z")
my ad gets deleted right after I post it in cars category --- ## [Unable to Give or Receive Feedback/Reviews Post-Transactions](https://community.kijiji.ca/t/unable-to-give-or-receive-feedback-reviews-post-transactions/10536)
**Author:** [@AlekG](https://community.kijiji.ca/u/AlekG)\ **Replies:** 5\ **Last updated:** [October 22, 2026, 3:19pm UTC](https://community.kijiji.ca/t/unable-to-give-or-receive-feedback-reviews-post-transactions/10536 "2026-10-22T15:19:39Z")
I’ve been using Kijiji over 5 years and recently I noticed that my ability to give and receive feedback/reviews after a completed transaction was affected by some technical issue. Currently, I’ve got 10 reviews and the … --- ## [How to report counterfeit seller](https://community.kijiji.ca/t/how-to-report-counterfeit-seller/6021)
**Author:** [@meclo](https://community.kijiji.ca/u/meclo)\ **Replies:** 7\ **Last updated:** [October 25, 2026, 11:12am UTC](https://community.kijiji.ca/t/how-to-report-counterfeit-seller/6021 "2026-10-25T11:12:16Z")
Aside from reporting each item individually, how can I report a individual who is constantly selling counterfeit items on kijiji? --- ## [Cannot Post Ads ( New Account ) @Hassan, @Rob](https://community.kijiji.ca/t/cannot-post-ads-new-account-hassan-rob/12246)
**Author:** [@Kevin\_Lee](https://community.kijiji.ca/u/Kevin_Lee)\ **Replies:** 1\ **Last updated:** [October 20, 2026, 11:02pm UTC](https://community.kijiji.ca/t/cannot-post-ads-new-account-hassan-rob/12246 "2026-10-20T23:02:03Z")
Good afternoon customer service team, I have an issue with posting an ad onto the kijiji ads. I am unable to post any ads at this moment. I am a relatively new account and have recently finished getting verified. I have … --- ## [How to change category of my posted ad with pre-paid promotion?](https://community.kijiji.ca/t/how-to-change-category-of-my-posted-ad-with-pre-paid-promotion/11980)
**Author:** [@Daniel8](https://community.kijiji.ca/u/Daniel8)\ **Replies:** 6\ **Last updated:** [October 20, 2026, 2:15am UTC](https://community.kijiji.ca/t/how-to-change-category-of-my-posted-ad-with-pre-paid-promotion/11980 "2026-10-20T02:15:12Z")
Hi Kijiji Community, I want to change my AD to a different category with remaining promotion time, not sure who can help me with this? My AD ID: 1742231599 I want to change from Roofing (current category) to Lawn, Tre… --- ## [Unable to post ad — “There was an issue posting your ad, please contact Customer Service”](https://community.kijiji.ca/t/unable-to-post-ad-there-was-an-issue-posting-your-ad-please-contact-customer-service/8055)
**Author:** [@amiratak3292](https://community.kijiji.ca/u/amiratak3292)\ **Replies:** 17\ **Last updated:** [October 16, 2026, 3:13pm UTC](https://community.kijiji.ca/t/unable-to-post-ad-there-was-an-issue-posting-your-ad-please-contact-customer-service/8055 "2026-10-16T15:13:43Z")
Hi @Kijiji.Admin @Rob @Hassan, I’ve been a Kijiji user for 13 years and have never had this problem before. When I try to post a new ad from the website, the error “There was an issue posting your ad, please contact Cus… --- ## [Listings not appearing while I received emails for ad live confirmation](https://community.kijiji.ca/t/listings-not-appearing-while-i-received-emails-for-ad-live-confirmation/6317)
**Author:** [@Emily4](https://community.kijiji.ca/u/Emily4)\ **Replies:** 16\ **Last updated:** [October 15, 2026, 1:38pm UTC](https://community.kijiji.ca/t/listings-not-appearing-while-i-received-emails-for-ad-live-confirmation/6317 "2026-10-15T13:38:48Z")
I’m having an issue with a rental listing on Kijiji. I tried to post the same rental listing two days ago and again today. Both times, I completed the posting successfully and received an email confirmation saying that t… --- ## [How to report fraud?](https://community.kijiji.ca/t/how-to-report-fraud/6363)
**Author:** [@Keith\_Upshall](https://community.kijiji.ca/u/Keith_Upshall)\ **Replies:** 7\ **Last updated:** [October 13, 2026, 1:39pm UTC](https://community.kijiji.ca/t/how-to-report-fraud/6363 "2026-10-13T13:39:09Z")
How to report fraud ? --- ## [Receiving Marketing Notifications Despite Being Turned Off](https://community.kijiji.ca/t/receiving-marketing-notifications-despite-being-turned-off/11222)
**Author:** [@KijijiSeller](https://community.kijiji.ca/u/KijijiSeller)\ **Replies:** 3\ **Last updated:** [October 12, 2026, 2:04pm UTC](https://community.kijiji.ca/t/receiving-marketing-notifications-despite-being-turned-off/11222 "2026-10-12T14:04:29Z")
Hello, I have been receiving marketing notifications despite them being turned off on both the mobile app and the website. I also reinstalled the app and still have this issue. Please see screenshots. --- ## [My ads keep deleting and unable to see my ads?](https://community.kijiji.ca/t/my-ads-keep-deleting-and-unable-to-see-my-ads/4021)
**Author:** [@Sam4](https://community.kijiji.ca/u/Sam4)\ **Replies:** 62\ **Last updated:** [September 30, 2026, 8:58pm UTC](https://community.kijiji.ca/t/my-ads-keep-deleting-and-unable-to-see-my-ads/4021 "2026-09-30T20:58:06Z")
My ads keep deleting and unable to see my ads? --- ## [Kijiji Messages page crashes with React error #130](https://community.kijiji.ca/t/kijiji-messages-page-crashes-with-react-error-130/9643)
**Author:** [@North\_Star\_Property](https://community.kijiji.ca/u/North_Star_Property)\ **Replies:** 5\ **Last updated:** [September 28, 2026, 7:42pm UTC](https://community.kijiji.ca/t/kijiji-messages-page-crashes-with-react-error-130/9643 "2026-09-28T19:42:53Z")
Kijiji Messages page crashes with React error #130 My Kijiji account is signed in and other account pages work normally, including My Ads, My Profile, Account Settings, and My Favourites. The problem is specifically wi… --- ## [I payed for my ad but it's not appearing, and on my other account it got deleted before 31 days](https://community.kijiji.ca/t/i-payed-for-my-ad-but-its-not-appearing-and-on-my-other-account-it-got-deleted-before-31-days/8743)
**Author:** [@Kaylen\_Tanca](https://community.kijiji.ca/u/Kaylen_Tanca)\ **Replies:** 1\ **Last updated:** [September 20, 2026, 4:41pm UTC](https://community.kijiji.ca/t/i-payed-for-my-ad-but-its-not-appearing-and-on-my-other-account-it-got-deleted-before-31-days/8743 "2026-09-20T16:41:19Z")
Hey, i paid for an animal rehoming ad. The money was withdrawed from my account but it is still asking me for payment. I even received a receipt. --- ## [Request for Full or Partial Refund for Ad Removed by Kijiji Within One Day](https://community.kijiji.ca/t/request-for-full-or-partial-refund-for-ad-removed-by-kijiji-within-one-day/8278)
**Author:** [@Kevin\_Yu](https://community.kijiji.ca/u/Kevin_Yu)\ **Replies:** 2\ **Last updated:** [September 16, 2026, 1:56pm UTC](https://community.kijiji.ca/t/request-for-full-or-partial-refund-for-ad-removed-by-kijiji-within-one-day/8278 "2026-09-16T13:56:49Z")
Hi @Rob @Hassan, My ad #1743517408 for a puppy was removed by Kijiji because the breed is not permitted in Canada. The ad was live for less than one day before removal. I paid the pet listing fee of ~$20 (payment refere… --- ## [Fraudulent transaction](https://community.kijiji.ca/t/transaction-frauduleuse/7892)
**Author:** [@Sebastien](https://community.kijiji.ca/u/Sebastien)\ **Replies:** 1\ **Last updated:** [September 13, 2026, 3:46pm UTC](https://community.kijiji.ca/t/transaction-frauduleuse/7892 "2026-09-13T15:46:05Z")
Hello, I would like to report a transaction that I suspect is fraudulent. I purchased an item from a verified Kijiji seller. We agreed on a payment of 50% before shipping and 50% upon receipt… --- ## [My add is not working after posting and it’s disappearing right after few seconds](https://community.kijiji.ca/t/my-add-is-not-working-after-posting-and-it-s-disappearing-right-after-few-seconds/6963)
**Author:** [@Gary3](https://community.kijiji.ca/u/Gary3)\ **Replies:** 19\ **Last updated:** [September 14, 2026, 6:49pm UTC](https://community.kijiji.ca/t/my-add-is-not-working-after-posting-and-it-s-disappearing-right-after-few-seconds/6963 "2026-09-14T18:49:28Z")
My Kijiji add is not showing after posting after posting I need to fix this issue --- ## [Watch Out for the "FedEx Gift to the US" Scam on Kijiji (Breakdown & Red Flags)](https://community.kijiji.ca/t/watch-out-for-the-fedex-gift-to-the-us-scam-on-kijiji-breakdown-red-flags/5923)
**Author:** [@saeed\_abdolahian](https://community.kijiji.ca/u/saeed_abdolahian)\ **Replies:** 1\ **Last updated:** [August 21, 2026, 12:54am UTC](https://community.kijiji.ca/t/watch-out-for-the-fedex-gift-to-the-us-scam-on-kijiji-breakdown-red-flags/5923 "2026-08-21T00:54:14Z")
I recently listed a brand-new Apple Watch for sale on Kijiji and ran into a “textbook shipping/overpayment” scam. Fortunately, I caught it before losing any money, but I wanted to break down the exact playbook they used … --- ## [Report a user while ad is deleted](https://community.kijiji.ca/t/report-a-user-while-ad-is-deleted/3503)
**Author:** [@liuyl](https://community.kijiji.ca/u/liuyl)\ **Replies:** 4\ **Last updated:** [August 20, 2026, 11:01pm UTC](https://community.kijiji.ca/t/report-a-user-while-ad-is-deleted/3503 "2026-08-20T23:01:52Z")
I would like to report an ad because of misrepresentation, but the seller deleted the ad. Can I report the seller directly? If not what should I do? --- ## [Seller is reneging on a deal made](https://community.kijiji.ca/t/seller-is-reneging-on-a-deal-made/3616)
**Author:** [@John\_Hubbard](https://community.kijiji.ca/u/John_Hubbard)\ **Replies:** 1\ **Last updated:** [August 14, 2026, 6:48pm UTC](https://community.kijiji.ca/t/seller-is-reneging-on-a-deal-made/3616 "2026-08-14T18:48:22Z")
I made a deal with a seller on Friday July 24, 2026. He went away for the weekend promising to deliver on Monday. He was delayed and I was okay with that. The Tuesday he had another excuse, same today Wed July 29 2026. T… --- ## [Are there any issues with the message/email/reply system?](https://community.kijiji.ca/t/are-there-any-issues-with-the-message-email-reply-system/5253)
**Author:** [@Etoile\_Surplus](https://community.kijiji.ca/u/Etoile_Surplus)\ **Replies:** 5\ **Last updated:** [August 13, 2026, 4:21pm UTC](https://community.kijiji.ca/t/are-there-any-issues-with-the-message-email-reply-system/5253 "2026-08-13T16:21:00Z")
Hello all, Kijiji power user since day 1, 100% understand how everything works. (note I have a few accounts this isn’t my personal or oldest one) My last 8 posts in various categories were are all hit with same thing. … --- ## [All my chats are gone!](https://community.kijiji.ca/t/all-my-chats-are-gone/3389)
**Author:** [@Pegah](https://community.kijiji.ca/u/Pegah)\ **Replies:** 3\ **Last updated:** [August 8, 2026, 7:09pm UTC](https://community.kijiji.ca/t/all-my-chats-are-gone/3389 "2026-08-08T19:09:05Z")
Hi, The listing still exists, but all chats are gone both in the app and on the website. How can I bring them back, and why did this happen? --- ## [Am I able to post a scam alert?](https://community.kijiji.ca/t/am-i-able-to-post-a-scam-alert/4912)
**Author:** [@Nature\_s\_Designs](https://community.kijiji.ca/u/Nature_s_Designs)\ **Replies:** 4\ **Last updated:** [August 6, 2026, 4:50pm UTC](https://community.kijiji.ca/t/am-i-able-to-post-a-scam-alert/4912 "2026-08-06T16:50:01Z")
I would like to post a scam alert on a Kijiji user. I put down a deposit on an animal but after thinking about it I contacted my mentor and asked a few questions regarding the genes of the animal. He gave me a few quest… --- ## [Cannot Receive or Leave Reviews - Multiple Support Emails, Issue Continues Over 8 Months](https://community.kijiji.ca/t/cannot-receive-or-leave-reviews-multiple-support-emails-issue-continues-over-8-months/2746)
**Author:** [@PJ1](https://community.kijiji.ca/u/PJ1)\ **Replies:** 1\ **Last updated:** [July 31, 2026, 8:05pm UTC](https://community.kijiji.ca/t/cannot-receive-or-leave-reviews-multiple-support-emails-issue-continues-over-8-months/2746 "2026-07-31T20:05:12Z")
I have given up with Kijiji Support Team - after 8 months of multiple emails, troubleshooting and escalation, they continuously repeat the same generic response: We do not have a specific time frame for when the review i… --- ## [Not receiving confirmation emails and posting date not showing in My Ads](https://community.kijiji.ca/t/not-receiving-confirmation-emails-and-posting-date-not-showing-in-my-ads/3378)
**Author:** [@Nichols\_Farms](https://community.kijiji.ca/u/Nichols_Farms)\ **Replies:** 0\ **Last updated:** [July 28, 2026, 6:14pm UTC](https://community.kijiji.ca/t/not-receiving-confirmation-emails-and-posting-date-not-showing-in-my-ads/3378 "2026-07-28T18:14:22Z")
I’m having two issues with my Kijiji account and hoping a staff member can help: No confirmation emails – When I post an ad, I’m not receiving any confirmation emails. I’ve checked my spam folder and made sure @kijiji… --- ## [Pictures from website chat not visible in mobile app chat](https://community.kijiji.ca/t/pictures-from-website-chat-not-visible-in-mobile-app-chat/3157)
**Author:** [@Alex6](https://community.kijiji.ca/u/Alex6)\ **Replies:** 1\ **Last updated:** [July 27, 2026, 3:45pm UTC](https://community.kijiji.ca/t/pictures-from-website-chat-not-visible-in-mobile-app-chat/3157 "2026-07-27T15:45:23Z")
I found error on kijiji website I often use Kijiji from computer, but people did see my pictures in the chat. I found that if picture sent from computer browser is located in https://media.kijiji.ca/api/v1/ca-prod-cor… --- ## [Kijiji Support insulted me in live chat](https://community.kijiji.ca/t/support-kijiji-ma-insulte-en-live-chat/2611)
**Author:** [@Othmane\_Ouarid](https://community.kijiji.ca/u/Othmane_Ouarid)\ **Replies:** 2\ **Last updated:** [July 22, 2026, 6:51pm UTC](https://community.kijiji.ca/t/support-kijiji-ma-insulte-en-live-chat/2611 "2026-07-22T18:51:06Z")
I don’t even have the words to describe this service. --- ## [After initial search result, clicking on an ad causes photos to become SMALLER. Shouldn't photos appear BIGGER after you express interest in a particular ad?](https://community.kijiji.ca/t/after-initial-search-result-clicking-on-an-ad-causes-photos-to-become-smaller-shouldnt-photos-appear-bigger-after-you-express-interest-in-a-particular-ad/1905)
**Author:** [@Vector](https://community.kijiji.ca/u/Vector)\ **Replies:** 1\ **Last updated:** [July 17, 2026, 12:16pm UTC](https://community.kijiji.ca/t/after-initial-search-result-clicking-on-an-ad-causes-photos-to-become-smaller-shouldnt-photos-appear-bigger-after-you-express-interest-in-a-particular-ad/1905 "2026-07-17T12:16:22Z")
After initial search result, clicking on an ad causes photos to become SMALLER. Shouldn’t photos appear BIGGER after you express interest in a particular ad? [Next page](https://community.kijiji.ca/tag/issue/5.md?match_all_tags=true&page=1&tags%5B%5D=issue)