# Pictures from website chat not visible in mobile app chat

**URL:** <https://community.kijiji.ca/t/pictures-from-website-chat-not-visible-in-mobile-app-chat/3157>\
**Category:** Ask the Community\
**Tags:** issue\
**Created:** [July 27, 2026, 3:04am UTC](https://community.kijiji.ca/t/pictures-from-website-chat-not-visible-in-mobile-app-chat/3157 "2026-07-27T03:04:25Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Alex6](https://yyz1.discourse-cdn.com/kijiji/user_avatar/community.kijiji.ca/alex6/32/930_2.png) [@Alex6](https://community.kijiji.ca/u/Alex6)\
**Post date:** [July 27, 2026, 3:04am UTC](https://community.kijiji.ca/t/pictures-from-website-chat-not-visible-in-mobile-app-chat/3157/1 "2026-07-27T03:04:25Z")

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I found error on kijiji website

I often use Kijiji from computer, but people did see my pictures in the chat.  
I found that if picture sent from computer browser is located in

[https://media.kijiji.ca/api/v1/ca-prod-corechat-images/images/ca/](https://media.kijiji.ca/api/v1/ca-prod-corechat-images/images/ca/)

and visible only in browser

I cant see in phone app my own picture, i sent in computer browser chat

and when I send image from phone app it located in

[https://media.kijiji.ca/api/v1/ca-prod-statics/images/](https://media.kijiji.ca/api/v1/ca-prod-statics/images/)

and visible in browser chat and phone app chat.

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<div class="post-metadata">

**Author:** ![Rob](https://yyz1.discourse-cdn.com/kijiji/user_avatar/community.kijiji.ca/rob/32/145_2.png) [@Rob](https://community.kijiji.ca/u/Rob)\
**Post date:** [July 27, 2026, 3:45pm UTC](https://community.kijiji.ca/t/pictures-from-website-chat-not-visible-in-mobile-app-chat/3157/2 "2026-07-27T15:45:23Z")

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Thanks for reaching out to us today Alex. Thank you for bringing this to our attention regarding the image server issues.

Please rest assured that I have made our development team aware of the issue and they’re working hard to resolve it in the quickest manner possible.

If you have any additional feedback or suggestions, please feel free to let us know or if there’s anything else you need, feel free to send me a message with your question or concern, and I’ll get right on it. Your experience matters to us, and we’re committed to making it top-notch.