Listing is not showing up

My listing disappears within few seconds. It gets posted then it gets removed immediately. I do not receive any error message.

Hi @Jas

I reviewed your account and found that your ads are being removed because you already have active ads posted under a different Kijiji account.

Please use your other account to post your listings. Posting the same type of ads across multiple accounts is not permitted and will result in the ads being removed.

Thanks for the reply, i have sent the request to delete the other account. I still cannot post from this account. Thanks

Hi all.

As the topic suggests, I posted an ad with specific info, including the info in ‘tags’ and yet those particular text strings don’t show up in a search.

At first I thought it was because it’s a “Wanted” ad, but I have another one posted recently that does show up in search.

It’s also not due to the text in question being odd (it’s alphanumeric) as there are many other ads that do show in in a search for the same text.

Any suggestions?

Thanks in advance!

Okay… now I had a look through the category where the ad is posted, sorted by most recent, and it doesn’t show up at all!

It looks like I’ll have to dig through community posts here discussing “my ad doesn’t appear” and look for solutions.

Needless to say, this is pretty disappointing on the part of Kijiji. :slightly_frowning_face:

Hmm… this is getting kind of silly, Kijiji…

Deleted yesterday’s ad, reposted it, got the usual “Your listing is now live” confirmation email… and yet the ad isn’t visible on Kijiji!

I can see it in ‘my ads’, but it doesn’t show up in the category where it’s supposedly posted. :enraged_face:

Once again: any suggestions… other than trying a competing service? :thinking:

Hi @CenturyBreak

I reviewed your listing and was able to find it without any issues.

Your ad is posted as a Wanted ad. When browsing the category, make sure you’ve changed the filter from Offering to Wanted, otherwise your listing will not appear in the results.

I was able to locate your ad here:

I hope this helps!

Thanks Hassan. That clarified things very well! :+1:

I paid for the ads, for which i received the bill as well but was never posted.

I’m very sorry to hear that your ad was removed! I’m pretty sure this isn’t what you thought would happen, so let’s get it back up on the site so you can sell your items.

I’ve taken a look, and it seems your ad was deleted from Kijiji by accident. I’ve since reactivated it and I’ve taken the liberty to bump your ad back up to the top of the first page. It’s now live on our website!

there was 2 of them, 1 is now active, still waiting for the other one

Someone replied to your post.

| Rob
August 25 |

  • | - |

I’m very sorry to hear that your ad was removed! I’m pretty sure this isn’t what you thought would happen, so let’s get it back up on the site so you can sell your items.

I’ve taken a look, and it seems your ad was deleted from Kijiji by accident. I’ve since reactivated it and I’ve taken the liberty to bump your ad back up to the top of the first page. It’s now live on our website!

My listing isn’t showing up either. Its not in my ads section although I did get a confirmation email.

I’m very sorry to hear that your ad was removed! I’m pretty sure this isn’t what you thought would happen, so let’s get it back up on the site so you can sell your items.

I’ve taken a look, and it seems your ad was deleted from Kijiji by accident. I’ve since reactivated it and I’ve taken the liberty to bump your ad back up to the top of the first page. It’s now live on our website!

Once again, I’m sorry for this inconvenience. I hope this info has been helpful, and on behalf of Kijiji, happy selling!

my ad was delated without any info why after i got top ad put on it. the ad shouldnt have been removed as it had been up for a few days. eitehr i want the money paid for top back, or the ad put back up.