# If You Cannot Post Kijiji Listings **URL:** \ **Category:** Listings currently not visible on the site\ **Created:** [June 11, 2026, 6:52pm UTC](https://community.kijiji.ca/t/if-you-cannot-post-kijiji-listings/251 "2026-06-11T18:52:59Z")\ **Posts on this page:** 20\ **Page:** 7
**Author:** ![Samuel\_Dubuc-Mageau](https://avatars.discourse-cdn.com/v4/letter/s/22d042/32.png) [@Samuel\_Dubuc-Mageau](https://community.kijiji.ca/u/Samuel_Dubuc-Mageau)\ **Post date:** [September 11, 2026, 8:04pm UTC](https://community.kijiji.ca/t/if-you-cannot-post-kijiji-listings/251/156 "2026-09-11T20:04:28Z")
Hi @Rob @Hassan — brand-new account, email verified, located in Canada, no VPN. I can’t post an apartment rental ad from either the Android app or the website. Error says “contact customer service.” Tried incognito mode and logging out/in twice. Can you please review my account? ---
**Author:** ![Rob](https://yyz1.discourse-cdn.com/kijiji/user_avatar/community.kijiji.ca/rob/32/145_2.png) [@Rob](https://community.kijiji.ca/u/Rob)\ **Post date:** [September 13, 2026, 3:10pm UTC](https://community.kijiji.ca/t/if-you-cannot-post-kijiji-listings/251/157 "2026-09-13T15:10:43Z")
Thank you for reaching out to us. We understand how frustrating it is to have your account flagged or your ads removed, and we appreciate the opportunity to help you resolve this. To protect our community and ensure a safe marketplace, our security systems automatically flag accounts when session security cannot be verified. This usually happens when automated privacy tools mask your actual location. Because Kijiji relies on accurate location data to display your ads to the right local buyers, masking this information causes our system to default to deleting the ads to prevent potential fraud. Common Tools That May Cause This Issue: Virtual Private Networks (VPNs) or proxy software Web browsers with built-in VPNs or extreme privacy modes (e.g., Brave Browser) Mobile device settings like Apple’s “Private Relay” or private browsing location masks Ad blockers, strict firewall rules, or pop-up blocking software “Safe Browsing” features within certain antivirus programs Outdated web browsers Steps to Restore Your Access and Post Successfully: Disable Anonymizing Software: Turn off any active VPNs, proxies, or location-blocking extensions on your device. Check Auto-Reconnect: Ensure your VPN or privacy software does not have an “auto-reconnect” setting enabled, as this can silently re-engage the mask while you are browsing. Verify Your Location & Browser: Reset your browser’s location permissions to reflect your actual location and ensure your web browser is updated to the latest version. Log In Twice: Once your settings are adjusted, please log out and log back into your Kijiji account at least twice. This registers fresh, updated security logs on our system so we can verify the change. (Easiest Option) Try an Unrestricted Device: If possible, logging in from a device that does not have VPNs or heavy security software installed is often the quickest way to bypass these technical conflicts. Once you have completed these steps and logged in twice, please reply directly to this message so our team can re-evaluate your account and help restore your access. Thank you for your cooperation and patience as we work to keep Kijiji secure for everyone! ---
**Author:** ![Kijiji\_User435](https://yyz1.discourse-cdn.com/kijiji/user_avatar/community.kijiji.ca/kijiji_user435/32/2732_2.png) [@Kijiji\_User435](https://community.kijiji.ca/u/Kijiji_User435)\ **Post date:** [September 14, 2026, 3:07am UTC](https://community.kijiji.ca/t/if-you-cannot-post-kijiji-listings/251/158 "2026-09-14T03:07:12Z")
Trying to post a listing and keep getting the error can’t seem to update listing please try again later, I’m filling everything out, and nothing is against guidelines, I’m using the kijiji app please help me. ---
**Author:** ![Louis\_Lebreton](https://avatars.discourse-cdn.com/v4/letter/l/f14d63/32.png) [@Louis\_Lebreton](https://community.kijiji.ca/u/Louis_Lebreton)\ **Post date:** [September 14, 2026, 1:22pm UTC](https://community.kijiji.ca/t/if-you-cannot-post-kijiji-listings/251/159 "2026-09-14T13:22:05Z")
Hello, I am trying to post an ad in the Services category on Kijiji to offer computer repair, assembly (build), and optimization services. However, when I try to publish my ad, an error message appears and the post does not go through. I have checked the ad details and I don’t understand what is preventing the publication. Could you please check my account or let me know the reason for this error and the steps I should take to successfully publish my ad? Thank you very much for your help. Sincerely, Louis ---
**Author:** ![Rob](https://yyz1.discourse-cdn.com/kijiji/user_avatar/community.kijiji.ca/rob/32/145_2.png) [@Rob](https://community.kijiji.ca/u/Rob)\ **Post date:** [September 14, 2026, 2:42pm UTC](https://community.kijiji.ca/t/if-you-cannot-post-kijiji-listings/251/160 "2026-09-14T14:42:33Z")
Unfortunately our records indicate that your account has not been used in several months, or longer and may have been compromised and become vulnerable to be used for fraudulent activity. While this may appear to have originated on Kijiji, it is typically the result of external data breaches where login credentials are exposed. You may wish to check whether your email or password has been involved in a known data breach by visiting “Have I Been Pwned.” Please note that recently discovered breaches may take time to appear. Unfortunately, due to the nature of these incidents and to protect both you and the wider Kijiji community, the account has been permanently suspended. Accounts that have been inactive for an extended period or compromised in this way cannot be restored under any circumstances. To continue using Kijiji, you will need to create a new account using a different email address: [[How to Register on Kijiji - How-To Guides & Tutorials - Community Connect](https://help.kijiji.ca/helpdesk/basics/how-do-i-register) ] Before doing so, we strongly recommend the following: \* Ensure you are using the latest version of the Kijiji app or your web browser \* Use a secure device that supports current software updates \* Create a strong, unique password that is not used on any other platform \* Make sure you are not using a VPN or other forms of Privacy Protections when creating your new account. If you have experienced similar issues more than once, it may be advisable to have your device checked for malware, unauthorized software, or network vulnerabilities. For additional guidance on staying safe online, please visit: [[https://help.kijiji.ca/helpdesk/safety/suspicious-emails](https://help.kijiji.ca/helpdesk/safety/suspicious-emails)](https://help.kijiji.ca/helpdesk/safety/suspicious-emails%5d(https:/help.kijiji.ca/helpdesk/safety/suspicious-emails)) We understand this situation is frustrating and sincerely regret any inconvenience it has caused. Thank you for your understanding and cooperation in helping us maintain a safe marketplace. ---
**Author:** ![Kirk\_Brown](https://avatars.discourse-cdn.com/v4/letter/k/8797f3/32.png) [@Kirk\_Brown](https://community.kijiji.ca/u/Kirk_Brown)\ **Post date:** [September 25, 2026, 2:15pm UTC](https://community.kijiji.ca/t/if-you-cannot-post-kijiji-listings/251/161 "2026-09-25T14:15:00Z")
Hi @Rob @Hassan, I’m unable to post any ads on my account. Every time I try to publish a listing, I get this error: “There was an issue posting your ad, please contact Customer Service.” A few details that may help: - I’m not using a VPN and posting from within Canada. - I’m using Chrome - I’ve double-checked all the fields (title, category, price, description, photos, location) and nothing is missing or flagged. - I’m a new user Since this seems to be account-specific, could one of you please take a look and release any hold that might be on it? I’m happy to provide account details by DM. Thank you! ---
**Author:** ![Robyn\_May](https://avatars.discourse-cdn.com/v4/letter/r/7993a0/32.png) [@Robyn\_May](https://community.kijiji.ca/u/Robyn_May)\ **Post date:** [September 25, 2026, 5:40pm UTC](https://community.kijiji.ca/t/if-you-cannot-post-kijiji-listings/251/162 "2026-09-25T17:40:20Z")
Hi @Rob @Hassan, I’ve tried many times to post an ad for an apartment, but I keep getting the same error: “There was an issue posting your ad, please contact Customer Service.” I’ve tried the steps noted on the forum (verified email, tried clearing the browser, etc.) and still no luck. Could you please help me get this ad posted? Happy to provide any details or screenshots you need. Thanks! ---
**Author:** ![Rob](https://yyz1.discourse-cdn.com/kijiji/user_avatar/community.kijiji.ca/rob/32/145_2.png) [@Rob](https://community.kijiji.ca/u/Rob)\ **Post date:** [September 27, 2026, 2:22pm UTC](https://community.kijiji.ca/t/if-you-cannot-post-kijiji-listings/251/163 "2026-09-27T14:22:52Z")
Thank you for reaching out to us. We understand how frustrating it is to have your account flagged or your ads removed, and we appreciate the opportunity to help you resolve this. To protect our community and ensure a safe marketplace, our security systems automatically flag accounts when session security cannot be verified. This usually happens when automated privacy tools mask your actual location. Because Kijiji relies on accurate location data to display your ads to the right local buyers, masking this information causes our system to default to deleting the ads to prevent potential fraud. Common Tools That May Cause This Issue: Virtual Private Networks (VPNs) or proxy software Web browsers with built-in VPNs or extreme privacy modes (e.g., Brave Browser) Mobile device settings like Apple’s “Private Relay” or private browsing location masks Ad blockers, strict firewall rules, or pop-up blocking software “Safe Browsing” features within certain antivirus programs Outdated web browsers Steps to Restore Your Access and Post Successfully: Disable Anonymizing Software: Turn off any active VPNs, proxies, or location-blocking extensions on your device. Check Auto-Reconnect: Ensure your VPN or privacy software does not have an “auto-reconnect” setting enabled, as this can silently re-engage the mask while you are browsing. Verify Your Location & Browser: Reset your browser’s location permissions to reflect your actual location and ensure your web browser is updated to the latest version. Log In Twice: Once your settings are adjusted, please log out and log back into your Kijiji account at least twice. This registers fresh, updated security logs on our system so we can verify the change. (Easiest Option) Try an Unrestricted Device: If possible, logging in from a device that does not have VPNs or heavy security software installed is often the quickest way to bypass these technical conflicts. Once you have completed these steps and logged in twice, please reply directly to this message so our team can re-evaluate your account and help restore your access. Thank you for your cooperation and patience as we work to keep Kijiji secure for everyone! ---
**Author:** ![Ryerson\_Zhu](https://avatars.discourse-cdn.com/v4/letter/r/b3f665/32.png) [@Ryerson\_Zhu](https://community.kijiji.ca/u/Ryerson_Zhu)\ **Post date:** [September 27, 2026, 7:21pm UTC](https://community.kijiji.ca/t/if-you-cannot-post-kijiji-listings/251/164 "2026-09-27T19:21:13Z")
Hi @Rob and @Hassan, I’m still getting “There was an issue posting your ad, please contact Customer Service” and I’ve already tried all the listed fixes. I’m posting from within Canada, not using a VPN or ad blocker, and my account is verified. Could you please look into my account and let me know what’s blocking my posts? Thank you! ---
**Author:** ![Rob](https://yyz1.discourse-cdn.com/kijiji/user_avatar/community.kijiji.ca/rob/32/145_2.png) [@Rob](https://community.kijiji.ca/u/Rob)\ **Post date:** [September 27, 2026, 7:26pm UTC](https://community.kijiji.ca/t/if-you-cannot-post-kijiji-listings/251/165 "2026-09-27T19:26:38Z")
Thank you for reaching out to us. We understand how frustrating it is to have your account flagged or your ads removed, and we appreciate the opportunity to help you resolve this. To protect our community and ensure a safe marketplace, our security systems automatically flag accounts when session security cannot be verified. This usually happens when automated privacy tools mask your actual location. Because Kijiji relies on accurate location data to display your ads to the right local buyers, masking this information causes our system to default to deleting the ads to prevent potential fraud. Common Tools That May Cause This Issue: Virtual Private Networks (VPNs) or proxy software Web browsers with built-in VPNs or extreme privacy modes (e.g., Brave Browser) Mobile device settings like Apple’s “Private Relay” or private browsing location masks Ad blockers, strict firewall rules, or pop-up blocking software “Safe Browsing” features within certain antivirus programs Outdated web browsers Steps to Restore Your Access and Post Successfully: Disable Anonymizing Software: Turn off any active VPNs, proxies, or location-blocking extensions on your device. Check Auto-Reconnect: Ensure your VPN or privacy software does not have an “auto-reconnect” setting enabled, as this can silently re-engage the mask while you are browsing. Verify Your Location & Browser: Reset your browser’s location permissions to reflect your actual location and ensure your web browser is updated to the latest version. Log In Twice: Once your settings are adjusted, please log out and log back into your Kijiji account at least twice. This registers fresh, updated security logs on our system so we can verify the change. (Easiest Option) Try an Unrestricted Device: If possible, logging in from a device that does not have VPNs or heavy security software installed is often the quickest way to bypass these technical conflicts. Once you have completed these steps and logged in twice, please reply directly to this message so our team can re-evaluate your account and help restore your access. Thank you for your cooperation and patience as we work to keep Kijiji secure for everyone! ---
**Author:** ![Ryerson\_Zhu](https://avatars.discourse-cdn.com/v4/letter/r/b3f665/32.png) [@Ryerson\_Zhu](https://community.kijiji.ca/u/Ryerson_Zhu)\ **Post date:** [September 27, 2026, 7:31pm UTC](https://community.kijiji.ca/t/if-you-cannot-post-kijiji-listings/251/166 "2026-09-27T19:31:01Z")
> [@Rob](#): > > nd how frustrating it is to have your account flagged or your ads removed, and we appreciate the opportunity to help you resolve this. > To protect our community and ensure a safe marketplace, our security systems automatically flag accounts when session security cannot be verified. This usually happens when automated privacy tools mask your actual location. Because Kijiji relies on accurate location data to display your ads to the right local buyers, masking this information causes our system to default to deleting the ads to prevent potential fraud. > Common Tools That May Cause This Issue: > Virtual Private Networks (VPNs) or proxy software > Web browsers with built-in VPNs or extreme privacy modes (e.g., Brave Browser) > Mobile device settings like Apple’s “Private Relay” or private browsing location masks > Ad blockers, strict firewall rules, or pop-up blocking software > “Safe Browsing” features within certain antivirus programs > Outdated web browsers > Steps to Restore Your Access and Post Successfully: > Disable Anonymizing Software: Turn off any active VPNs, proxies, or location-blocking extensions on your device. > Check Auto-Reconnect: Ensure your VPN or privacy software does not have an “auto-reconnect” setting enabled, as this can silently re-engage the mask while you are browsing. > Verify Your Location & Browser: Reset your browser’s location permissions to reflect your actual location and ensure your web browser is updated to the latest version. > Log In Twice: Once your settings are adjusted, please log out and log back into your Kijiji account at least twice. This registers fresh, updated security logs on our system so we can verify the change. > (Easiest Option) Try an Unrestricted Device: If possible, logging in from a device that does not have VPNs or heavy security software installed is often the quickest way to bypass these technical conflicts. > Once you have completed these steps and logged in twice, please reply directly to this message so our team can re-evaluate your account and help restore your access. > Thank you for your cooperation and patience as we work to keep Kijiji secure for everyone! Ok, I’ve done everything. ---
**Author:** ![Jacques\_Allio](https://avatars.discourse-cdn.com/v4/letter/j/a698b9/32.png) [@Jacques\_Allio](https://community.kijiji.ca/u/Jacques_Allio)\ **Post date:** [September 28, 2026, 7:16pm UTC](https://community.kijiji.ca/t/if-you-cannot-post-kijiji-listings/251/167 "2026-09-28T19:16:49Z")
Hello, I would like to publish a listing for the rental of a hunting ground, but it has been consistently rejected. Out of curiosity, I tried another listing for a different product, but that didn’t work either. ---
**Author:** ![Rob](https://yyz1.discourse-cdn.com/kijiji/user_avatar/community.kijiji.ca/rob/32/145_2.png) [@Rob](https://community.kijiji.ca/u/Rob)\ **Post date:** [September 29, 2026, 1:59pm UTC](https://community.kijiji.ca/t/if-you-cannot-post-kijiji-listings/251/168 "2026-09-29T13:59:03Z")
Thank you for reaching out to us. We understand how frustrating it is to have your account flagged or your ads removed, and we appreciate the opportunity to help you resolve this. To protect our community and ensure a safe marketplace, our security systems automatically flag accounts when session security cannot be verified. This usually happens when automated privacy tools mask your actual location. Because Kijiji relies on accurate location data to display your ads to the right local buyers, masking this information causes our system to default to deleting the ads to prevent potential fraud. Common Tools That May Cause This Issue: Virtual Private Networks (VPNs) or proxy software Web browsers with built-in VPNs or extreme privacy modes (e.g., Brave Browser) Mobile device settings like Apple’s “Private Relay” or private browsing location masks Ad blockers, strict firewall rules, or pop-up blocking software “Safe Browsing” features within certain antivirus programs Outdated web browsers Steps to Restore Your Access and Post Successfully: Disable Anonymizing Software: Turn off any active VPNs, proxies, or location-blocking extensions on your device. Check Auto-Reconnect: Ensure your VPN or privacy software does not have an “auto-reconnect” setting enabled, as this can silently re-engage the mask while you are browsing. Verify Your Location & Browser: Reset your browser’s location permissions to reflect your actual location and ensure your web browser is updated to the latest version. Log In Twice: Once your settings are adjusted, please log out and log back into your Kijiji account at least twice. This registers fresh, updated security logs on our system so we can verify the change. (Easiest Option) Try an Unrestricted Device: If possible, logging in from a device that does not have VPNs or heavy security software installed is often the quickest way to bypass these technical conflicts. Once you have completed these steps and logged in twice, please reply directly to this message so our team can re-evaluate your account and help restore your access. Thank you for your cooperation and patience as we work to keep Kijiji secure for everyone! ---
**Author:** ![Cathy\_Munro](https://avatars.discourse-cdn.com/v4/letter/c/e274bd/32.png) [@Cathy\_Munro](https://community.kijiji.ca/u/Cathy_Munro)\ **Post date:** [September 30, 2026, 12:00pm UTC](https://community.kijiji.ca/t/if-you-cannot-post-kijiji-listings/251/169 "2026-09-30T12:00:34Z")
I am also struggling to post an ad and have tried everything ---
**Author:** ![Hassan](https://yyz1.discourse-cdn.com/kijiji/user_avatar/community.kijiji.ca/hassan/32/146_2.png) [@Hassan](https://community.kijiji.ca/u/Hassan)\ **Post date:** [September 30, 2026, 1:34pm UTC](https://community.kijiji.ca/t/if-you-cannot-post-kijiji-listings/251/170 "2026-09-30T13:34:31Z")
Hi @Cathy_Munro Thank you for reaching out to us. We understand how frustrating it is to have your account flagged or your ads removed, and we appreciate the opportunity to help you resolve this. To protect our community and ensure a safe marketplace, our security systems automatically flag accounts when session security cannot be verified. This usually happens when automated privacy tools mask your actual location. Because Kijiji relies on accurate location data to display your ads to the right local buyers, masking this information causes our system to default to deleting the ads to prevent potential fraud. **Common Tools That May Cause This Issue:** - Virtual Private Networks (VPNs) or proxy software - Web browsers with built-in VPNs or extreme privacy modes (e.g., Brave Browser) - Mobile device settings like Apple’s “Private Relay” or private browsing location masks - Ad blockers, strict firewall rules, or pop-up blocking software - “Safe Browsing” features within certain antivirus programs - Outdated web browsers **Steps to Restore Your Access and Post Successfully:** 1. **Disable Anonymizing Software:** Turn off any active VPNs, proxies, or location-blocking extensions on your device. 2. **Check Auto-Reconnect:** Ensure your VPN or privacy software does not have an “auto-reconnect” setting enabled, as this can silently re-engage the mask while you are browsing. 3. **Verify Your Location & Browser:** Reset your browser’s location permissions to reflect your actual location and ensure your web browser is updated to the latest version. 4. **Log In Twice:** Once your settings are adjusted, please log out and log back into your Kijiji account at least twice. This registers fresh, updated security logs on our system so we can verify the change. 5. _(Easiest Option)_ **Try an Unrestricted Device:** If possible, logging in from a device that does not have VPNs or heavy security software installed is often the quickest way to bypass these technical conflicts. Once you have completed these steps and logged in twice, please reply directly to this message so our team can re-evaluate your account and help restore your access. Thank you for your cooperation and patience as we work to keep Kijiji secure for everyone! ---
**Author:** ![Randy\_Riedlinger](https://avatars.discourse-cdn.com/v4/letter/r/8baadc/32.png) [@Randy\_Riedlinger](https://community.kijiji.ca/u/Randy_Riedlinger)\ **Post date:** [September 30, 2026, 7:34pm UTC](https://community.kijiji.ca/t/if-you-cannot-post-kijiji-listings/251/171 "2026-09-30T19:34:51Z")
I am unable to post, have tried multiple browsers, website, mobile, gone through all security settings. ---
**Author:** ![Michael\_Auger](https://avatars.discourse-cdn.com/v4/letter/m/0ea827/32.png) [@Michael\_Auger](https://community.kijiji.ca/u/Michael_Auger)\ **Post date:** [October 1, 2026, 1:25am UTC](https://community.kijiji.ca/t/if-you-cannot-post-kijiji-listings/251/172 "2026-10-01T01:25:06Z")
@Hassan and @Rob, I am new to Kijiji, I am using the app only, I am not on VPN, I’m in Canada. I took a pic of a simply heater that I want to sell. I have put in the bare minimum info, just a simple title and description and tried to post for 25 bucks. I have followed every single post about commas and extra spaces and dollar signs in number fields, I’ve followed everything. Nothing works. Is it my account? Again I am new, but I have had it validated by Kijiji. I even did it with AI so Kijiji would fill it in properly. What do I do? The Kijiji bot suggested you might send me a private message to try to resolve? The error message is “Hmm, something’s up. We were not able to post your listing. Please try again.” .. so very clearly there’s nothing I can do with that. I think it is an account issue, not a post issue, although I don’t know what it could be. Regular iPhone, no VPN, in GTA. Thanks! ---
**Author:** ![Hassan](https://yyz1.discourse-cdn.com/kijiji/user_avatar/community.kijiji.ca/hassan/32/146_2.png) [@Hassan](https://community.kijiji.ca/u/Hassan)\ **Post date:** [October 1, 2026, 1:01pm UTC](https://community.kijiji.ca/t/if-you-cannot-post-kijiji-listings/251/173 "2026-10-01T13:01:25Z")
Hi @Randy_Riedlinger I verified and it appears the troubleshooting steps worked. Try to log into your account and let me know if you still have issues ---
**Author:** ![Hassan](https://yyz1.discourse-cdn.com/kijiji/user_avatar/community.kijiji.ca/hassan/32/146_2.png) [@Hassan](https://community.kijiji.ca/u/Hassan)\ **Post date:** [October 1, 2026, 1:02pm UTC](https://community.kijiji.ca/t/if-you-cannot-post-kijiji-listings/251/174 "2026-10-01T13:02:48Z")
Hi @Michael_Auger I verified and it appears your ad was successfully posted: > **[Garrison 1500W Oscillating Tower Heater | Heaters, Humidifiers & Dehumidifiers...](https://www.kijiji.ca/v-heater-humidifier-dehumidifier/markham-york-region/garrison-1500w-oscillating-tower-heater/1744205261)** > > Selling a clean, well-maintained Garrison digital ceramic tower space heater (Model 043-5961-0). > > \- 1500W Power: Heats u If you have any other questions or concerns, please do not hesitate to contact us ---
**Author:** ![Nirav\_Patel](https://avatars.discourse-cdn.com/v4/letter/n/90db22/32.png) [@Nirav\_Patel](https://community.kijiji.ca/u/Nirav_Patel)\ **Post date:** [October 2, 2026, 1:58pm UTC](https://community.kijiji.ca/t/if-you-cannot-post-kijiji-listings/251/175 "2026-10-02T13:58:17Z")
Hello, I’m Nirav Patel ([mrmapletv+morgan@gmail.com](mailto:mrmapletv+morgan@gmail.com)). I registered a new Kijiji account today and verified my email. Every time I try to post a paid ad in Services \> Other with the Basic $5.95/mo package, clicking “Checkout & Post” fails and I’m redirected to the homepage with the red banner “There was an issue posting your ad, please contact Customer Service.” No payment screen ever appears and no charge was made (My Ads shows 0 ads). Could you please review my account and lift whatever restriction is blocking paid posting on this new verified account? Thank you. [Previous page](https://community.kijiji.ca/t/if-you-cannot-post-kijiji-listings/251.md?page=6) [Next page](https://community.kijiji.ca/t/if-you-cannot-post-kijiji-listings/251.md?page=8)