Equality in Housing on Kijiji
Kijiji is committed to promoting equal access to housing and fostering a fair, inclusive marketplace.
Users posting or responding to housing listings are expected to comply with applicable human rights legislation and housing regulations in their province, territory, or municipality. Discrimination in housing may be prohibited by law and may also violate Kijiji’s policies.
What Does Equal Housing Mean?
Equal housing means that housing opportunities should be offered fairly and without discrimination based on characteristics protected by applicable human rights legislation.
Depending on the jurisdiction, protected characteristics may include:
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Race, ethnicity, ancestry, colour, nationality, or place of origin
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Religion, creed, or religious beliefs
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Age
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Sex, gender, gender identity, gender expression, or pregnancy
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Sexual orientation
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Marital, family, or parental status
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Physical or mental disability
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Citizenship, language, or social condition
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Lawful source of income
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Political beliefs or associations
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Criminal charges or criminal record
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Other characteristics protected by applicable law
Note: Protected grounds vary by province and territory. Users are responsible for understanding and complying with the laws that apply in their location.
Responsibilities of Property Owners and Managers
Property owners, landlords, property managers, and anyone acting on their behalf are expected to treat prospective renters and buyers fairly.
This includes:
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Applying consistent criteria to all applicants
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Avoiding discriminatory requirements, restrictions, or preferences
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Ensuring advertisements are inclusive and welcoming
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Refusing requests that would result in discriminatory treatment
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Complying with applicable human rights and housing laws
Housing advertisements should focus on the property itself and not on the personal characteristics of the people who may occupy it.
Rights of Renters and Buyers
Individuals seeking housing should be able to:
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Explore housing opportunities without unlawful discrimination
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Receive equal treatment throughout the rental or purchasing process
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Access housing information and services fairly
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Request accommodations where required by law
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Be free from harassment, intimidation, or retaliation related to protected characteristics
What Types of Listings May Violate This Policy?
Examples of content that may violate this policy include:
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Stating a preference for or against people based on protected characteristics
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Restricting housing opportunities to certain groups where not permitted by law
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Using discriminatory language in listings or communications
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Imposing different terms or conditions based on protected characteristics
Whether a listing violates this policy may depend on the specific circumstances and applicable laws.
Reporting Potentially Discriminatory Listings
If you encounter a listing that appears discriminatory or otherwise inconsistent with this policy, please use Kijiji’s reporting tools to flag the ad for review.
Our moderation team reviews reported content and may take action where appropriate.
Enforcement
Kijiji may take action on listings or accounts that violate this policy or applicable laws, including:
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Removing listings
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Limiting posting privileges
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Restricting account activity
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Taking action against repeat or serious violations
These measures help support a safe, fair, and inclusive marketplace for all users.
Our Commitment
Kijiji is committed to creating a marketplace where housing opportunities can be offered and accessed fairly. We continually review our policies and moderation practices to support equal treatment and help maintain a positive experience for everyone using the platform.