# Ads incorrectly removed as duplicates — please restore

**URL:** <https://community.kijiji.ca/t/ads-incorrectly-removed-as-duplicates-please-restore/10830>\
**Category:** Listings currently not visible on the site\
**Created:** [October 7, 2026, 7:04pm UTC](https://community.kijiji.ca/t/ads-incorrectly-removed-as-duplicates-please-restore/10830 "2026-10-07T19:04:22Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![avar](https://avatars.discourse-cdn.com/v4/letter/a/838e76/32.png) [@avar](https://community.kijiji.ca/u/avar)\
**Post date:** [October 7, 2026, 7:04pm UTC](https://community.kijiji.ca/t/ads-incorrectly-removed-as-duplicates-please-restore/10830/1 "2026-10-07T19:04:22Z")

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Hi, the following ads were removed by the duplicate-detection system, but they are **not duplicates** — they are different items. Please review and restore them:

- **1743628115**
- **1743626957**

Thank you!

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**Author:** ![Michelle\_C](https://avatars.discourse-cdn.com/v4/letter/m/b2d939/32.png) [@Michelle\_C](https://community.kijiji.ca/u/Michelle_C)\
**Post date:** [October 7, 2026, 7:15pm UTC](https://community.kijiji.ca/t/ads-incorrectly-removed-as-duplicates-please-restore/10830/2 "2026-10-07T19:15:08Z")

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> [@On another topic](https://community.kijiji.ca/t/10831/6):
>
> 1. **@Kijiji.Admin @Rob @Hassan**

i want to post a simple job wanted ad. i have filled all the blanks in. i downloaded the app. i tried the app and a desktop computer running explorer. it shouldn’t be this hard to post anything

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**Author:** ![Moon\_Moon](https://yyz1.discourse-cdn.com/kijiji/user_avatar/community.kijiji.ca/moon_moon/32/144_2.png) [@Moon\_Moon](https://community.kijiji.ca/u/Moon_Moon)\
**Post date:** [October 7, 2026, 7:34pm UTC](https://community.kijiji.ca/t/ads-incorrectly-removed-as-duplicates-please-restore/10830/3 "2026-10-07T19:34:03Z")

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Hello @Michelle_C

Thank you for reaching out! We appreciate the opportunity to assist you today.

We searched our system for an active account registered to [michelle.kajiji@hotmail.com], but were unable to locate one. We know this can be confusing, but here are a few common reasons this might happen:

```auto
- A minor typo: Double-check the email address for any small spelling errors.

- A different email address: Your account might be linked to another email you use.

- A deleted account: If your account was previously closed, it will no longer show in our system. You are always welcome to sign up for a new account anytime at Kijiji.ca.

```

How to get help with your account:  
To protect your security and privacy, we can only access and discuss account details when contacted directly from the email address registered to that account.

If you have an account under a different email address, please submit a new request through our Help Center using that specific email.

We want to make sure you get back up and running smoothly. If you have any questions or need further guidance, please don’t hesitate to reply!